Support

Manage or cancel your subscription

Subscriptions are handled by Apple. On your iPhone or iPad, open Settings, tap your name, then tap Subscriptions. From there you can change or cancel Fretboard Trainer. If you cancel, you keep access until the end of the current billing period.

Restore a purchase

If you already subscribe and the app asks you to subscribe again, open the subscription screen in the app and tap Restore. Make sure you’re signed in with the same Apple Account you subscribed with.

Free trials

New subscribers may be eligible for a free trial. If you subscribe during a trial, any unused part of the trial ends.

Refunds

Apple processes all payments, so refunds come from Apple. You can request one at reportaproblem.apple.com.

Practice reminders

Daily reminders are optional. Turn them on, off, or change the time in the app’s Settings. You can also manage them in your device’s Settings, under Notifications.

Your progress and data

There’s no account. Your progress is stored on your device, so deleting the app deletes it. To ask us to delete data tied to your device, email [email protected]. The Privacy Policy explains what the app collects.